As a Scrum Master I like schedule a ca. 15 minute one-on-one (O3s) with every team member once in every 1-2 sprints. I experimented with different setups and questions in the past. This is the setup I currently feel comfortable with:
I try to find a silent, “informal” place, that is not a meeting room. In our office we have a little indoor balcony with some bar tables that is usually unused. It is quite perfect. Another idea is to go outside in summer to sit in the sun in front of the office.
Before the O3 I take a look at the notes from the last O3.
At the beginning of the session I remember the team member that this is a confidential conversation.
What is on your mind (right now)? or What is your (personal) main challenge at the moment?
How was the sprint so far (for you personally)?
How is the collaboration with the rest of the team?
(Or, if there is an issue with a specific team member:
How is the collaboration with X?)
If the retro would be tomorrow: What would be your main points for discussion/improvement?
During the session I take visual notes (sketchnotes) on a sheet of paper that is visible to the other person. Some team members like to draw something on the paper themselves.
Right after the O3 I take additional 5 minutes to take further notes about my observations and impressions.
This blog is a digital memory for me. I store nuggets of information, ideas and resources on these pages so that I can access and share them easily at any time, from everywhere.
I always felt a strong passion for continuous improvement and that is why I am now super happy to be a professional Scrum Master. Scrum, Kanban, Agile Project Management, Coaching, Learning and Self Management are my passions and that is also what my blog is about ...